Updated on 23-08-2022 by Nguyα»…n HoΓ i Nam

Account Management

  • After creating an account, users can search / add / edit / change password / delete account creation.

  • Click on Manage > Account to perform functions in account management.

  • Access rights:
    • This feature allows service providers, agents to grant access to their accounts to multiple employees/customers at the same time. Furthermore, if you select only the necessary devices for a user, they will only be able to track them.

  • Only the owner has full access to the main account. Owners can create additional users and assign them:
    • Access rights.
    • List of available trackers.

  • Step 1: Search by the following criteria:
    • Account: The user can enter either the registered account name or a few characters contained in the account name.
    • Email: Users can enter both the registered Email name or a few characters contained in their Email.
    • Sub account: You can tick Sub account if you want to search on sub account.

  • Step 2:
    • Selecting Search will display the information you are looking for.
    • Reset : Will delete the characters you just entered to search and display back to the original default mode.

In addition, you can refer to other search methods here

2. Add

Users contact service providers, agents to create new accounts. Only service providers, agents, and parent accounts can create new accounts.

2.1 Way 1

  • Step 1: Click on Create new user the screen will display as follows:

  • Step 2:
    • Basic
      • Parent cccount: Select the parent account to create a new account.
      • Page Main: Select the page to display first after successful system login.
      • Account: Enter the account name/login name written without diacritics. Cannot edit.
      • Name: Enter a display name that replaces the username when displayed on your profile, the app.
      • Role name: Select the account that is the distributor (admin) account of the basic user/user.
      • Phone number: Enter the current phone number you are using.
      • Password: Enter an instant and unsigned password to log in to the system.
      • Confirm Password: Re-enter the exact password you just entered.
      • Address: Your current address.
      • Status : Enable/disable to log in/disable login to that account.
      • Activate : Enable/disable to log in/disable to login that account anymore. The status will update again in the list.
    • Parameters
      • Time zone: Select the local time zone.
      • Language: Select the language according to the country you are living in.
      • Date / Month: Select the date format you want (used in the report).
      • Time: Select the time format you want (used in the report).
      • First day of the week: Select the day of the week that you want to display when searching by week/report.

  • Step 3: Click Add to complete or Close to finish the operation.

2.2 Way 2

  • Step 1: Right click on Account to add > Create new.
  • Step 2: A dialog box appears. Fill in information like 2.1 Way 1
  • Step 3: Click Add to complete or Close to finish the operation.

3. Edit

3.1 Way 1

  • Step 1: Click on Edit of that account.
  • Step 2: A dialog box will appear. Edit the information (if any).
  • Step 3: Click Save Changes to save or Close to finish the operation.

3.2 Way 2

  • Step 1: Right click on Account needs to be fixed.
  • Step 2: Click on Edit
  • Step 3: A dialog box will appear. Edit the information (if any).
  • Step 4: Click Save Changes to save or Close to finish the operation.

3.3 Way 3

  • Step 1: Right click on User name > Edit.
  • Step 2: A dialog box will appear. Edit the information (if any).
  • Step 3: Click Save Changes to save or Close to finish the operation.

4. Change status

4.1 Way 1

  • Click on of that account. Choose Change status. Status will change from Activated to Not activated and vice versa.

4.2 CΓ‘ch 2

  • Click on Edit > Status. On / Off status to Activated / Not activated status, click Save Changes to complete the operation.

5. Reset Password

5.1 Way 1

CLick on of that account. Choose Reset password.

5.2 Way 2

Right click on User name > Change password.

A dialog box will appear as shown below:

  • Enter password straight, unsigned and more than 6 characters.
  • The data field confirm password enter same as the field password.
  • Click Save Changes to complete the operation.

6. Delete

  • Step 1 : CLick on of that account. Choose Delete.
  • Step 2 : A dialog box will appear as shown below:

  • NαΊΏu:
    • Select OK: Will delete that account.
    • Select Cancel: Will cancel the delete operation.

7. Move users

  • Step 1: Tick on accounts you want to transfer > Muve users.
  • Step 2:
    • Superior account: Click on select the superior account to transfer the account to.
    • Account: Selected accounts in Way 1.
  • Step 3: Click Submit to transfer the account.

8. Activity Log

  • To view the activity log, the user goes to User name > Activity Log. Show the list as shown below:

  • Step 1 : Search by the following criteria:
    • Date : Click to choose from available options or optionally start time and end time. Click Agree.
    • Objects : Click on the object box to select the objects you want to search for
    • Functions : Click on the function type box to select the functions you want to search for.
    • Sub account : Tick the box to view the activity of sub accounts.

  • Step 2 :
    • Click Search.
    • Reset : Reset to factory defaults.

  • Step 3: Choose the number of activity logs to display on a page

9. Manage notifications

To manage notifications for an account, refer to details here

← 2.3 Forgot Password
2.5 Account Tree →