Check Device - SIM #

• To check the device - SIM, do the following:
  • Click on Utilities > Technical support > Check Device - SIM.

1. Search #

• Step 1: You can search by the following criteria:
  • IMEI: Enter the device imei, enter one or more characters.
  • Device name: Enter the name of the device you want to find, enter one or more characters.
  • CCID: Enter the SIM CCID, enter one or more characters.
  • CCID Status: Choose whether the CCID is valid or not.
  • Start time:
  • End time:
  • Device type: Select the corresponding device type to search.
  • SIM number: Enter the desired phone number, enter one or more characters.
  • SIM type: Select the SIM service type.
  • Click on Child account if you want to search on the child account.

• Step 2:
  • Click Search to find results.
  • Click Reset to reset to default.

• Step 3: If you want to search more advanced then click on Advanced Search.
  • Service term: Select the device expiration time.
  • Status active: Select the device’s Activated/Inactive status.
  • Status: Select the status of the device.

2. Edit #

• To fix the device click on Edit. A dialog box appears, see details here

3. Delete #

• To remove the device, click > Delete. A dialog box appears:
  • Click OK to agree to delete.
  • Click Cancel to cancel the operation.

4. Sell #

• To sell equipment do the following: click > Sell. After successfully selling status Sold change word .

5. Other function #

5.1 Export data #

• To export the data of one or more devices do the following:
  • Step 1: Tick on one/many devices.
  • Step 2: Choose Export data:
    • Download (.xlsx): Download the Excel form of the current page.
    • Download all (.xlsx): Download all pages in Excel format.

5.2 Activated #

• To Activate the device do the following:
  • Step 1: Tick on one/many devices.
  • Step 2: Choose Activate. Active status will change from .

5.3 Status #

5.4 Send command #

• To send commands to the device do the following:

  • Step 1: Tick on one/many devices, choose Send command.

  • Step 2: A dialog box appears.

    • IMEI: Enter IMEI to send command or Tick to the device in Step 1

    • Click Check to check IMEI status.

      • All: Total IMEI is selected.
      • Normal: Can send commands.
      • Error: Unable to send command with error description. All faulty devices can be erased by clicking on Remove devices error.
      

    • Device type: Select the device type corresponding to the selected IMEI.

    • Command type: Select the type of order to send.

    • Send command: Content of the sending command.

  • Step 3: Click Send to send the order

• See also send commands here

5.5 More #