Lost signal #

• To check the device Lost signal at any time - position, do the following:
  • Click on Utilities > Technical support > Lost signal.

1. Search #

• Step 1: You can search by the following criteria:
  • Date: Select the time period to watch.
  • Time (minute): Select the time to update data when the signal is lost.
  • Device: Select the device to view.
  • IMEI: Enter the IMEI corresponding to the device, enter one or more characters.
  • Device name: Enter the device name to search, enter one or more characters.
  • Number plate: Enter the number plate you want to find, enter one or more characters.
  • Time start - Active warranty: Select activation time.
  • Time end - Active warranty: Choose an end time.

• Step 2:
  • Click Search to find results.
  • Click Reset to reset to default value.

2. Function #

2.1 Monitor #

• To monitor the device do the following:
  • Click on To monitor the device do the following: . Will open the monitoring screen to a new page.

For more information click here](/en/platform/map/general-device-monitoring/)

2.2 Device manage #

• To manage the device do the following:
  • Click on Device manage . Will open the device management screen to a new page.

For more information click here](/en/platform/device/)