Updated on 03-08-2022 by Nguyα» n HoΓ i Nam
Delete device
To start Delete and configure the device, the user selects Manage > Devices
Way 1
- Step 1 : CLick on > Delete of that device, a dialog box as shown below will appear.
- Step 2 : If:
- Select Confirm: Will erase the device.
- Select Cancel: Will cancel the delete operation.
Way 2
If you want to delete only the device or delete both the device and the account, do the following:
- Step 1 : Select the device to delete
- Step 2 : Click on More ( or ) > Delete Device + User.
- Step 3 : A dialog box appears. Fill in the information in the form.
- IMEI : Enter IMEI that is already in stock/add IMEI to delete and check that IMEI again.
- Delete User : If Off only erases the device. If On is deleted, both the device and the account containing it will be deleted.
- Step 3 : Click Submit to delete or Close to cancel.