Updated on 03-08-2022 by Nguyα»…n HoΓ i Nam

Delete device

To start Delete and configure the device, the user selects Manage > Devices

Way 1

  • Step 1 : CLick on > Delete of that device, a dialog box as shown below will appear.

  • Step 2 : If:
    • Select Confirm: Will erase the device.
    • Select Cancel: Will cancel the delete operation.

Way 2

If you want to delete only the device or delete both the device and the account, do the following:

  • Step 1 : Select the device to delete
  • Step 2 : Click on More ( or ) > Delete Device + User.
  • Step 3 : A dialog box appears. Fill in the information in the form.
    • IMEI : Enter IMEI that is already in stock/add IMEI to delete and check that IMEI again.
    • Delete User : If Off only erases the device. If On is deleted, both the device and the account containing it will be deleted.
  • Step 3 : Click Submit to delete or Close to cancel.